In short its good buy with good online buying of large appliance experience: What i liked of it: 1) Relatively quite even during spin (compared to others which i have watched closely) 2) Wash quality is commendable 3) 10 years motor warranty gives a satisfaction that motor ought to be robust (this is why price is higher than LG) What i would expect more: 1) Delay timer for washing (LG has this option) My verdict: I reasonably researched before buying it. LG and Samsung Top load machines are almost equally good. LG is slightly lesser priced than samsung (~1.5 k lesser). Buying in shop is loss of money. Appliances are usually overpriced by 15 to 20 % in shops. The tall claim (by shopkeepers) that buying in retail shops gives better warranty is not true. I used to bargain in shops. This time it hit me hard that why go shop way if i can buy it with few clicks and get better price? All warranty is from manufacturer.

Buying and Installing: Bought this in 15 July 15 and was delivered on 17 July 15, but nobody came for installing till 18 July 15. Called the samsumg customer care on 18 July 15 (Saturday) and the engineer came on 20 July 15 (Monday), which is very prompt on samsumg part. The engineer also informed that he wasn’t informed by flipkart or else he would have came on the day of delivery or very next day. Suggest calling the company to arrange for installation as that would be faster process upon delivery. Had to buy additional pipes (in flow and outflow), cover and trolley all of them costed around Rs 2000. Price: Got this machine for Rs 16,160 (under exchange of my old crap IFB fully automatic front load – Rs 1200 (as it was non-working)) and a further discount on using app and Citibank credit card of 1616, though this credit is yet to come, So after the credit the machine cost will be Rs 14,544, which is the best discounted price that I could have got after checking all the leading e commerce sites and also retail stores like chroma and vijay sales etc. Machine: The machine and wash quality is good, the only drawback is that need to manually clean the lint filter after 2 -3 days and sometines it leaves white soap / link marks specially on black garments. For which I called the customer care team and they suggested to increase the rince cycle and change the detergent, which has reduced this though not elimanted problem. It has host, of features though not many as compared to fully automatic machine, but which are anyways hardly used. The best feature is fuzzy which machine selects the water level and wash cycle according to clothes loaded. At press of twp buttons power – fuzzy – start the machine does its work. Selection Process: I had IFB fully automatic front load machine earlier and have had a worst experience from the machine and service team, I had AMC for 4 years and every 2 months had to call them from maintenance, the last one was when they said we have stopped manufacturing the parts of your machine and it cannot be repaired. IFB told me that money of AMC would be refunded to you on prorate basis which means the day of when you called till the date of your AMC expires. Then an ordeal of phone calls emails to various heads of IFB followed, following which they refunded the entire amount of AMC and offered a 40 % discount on any of the models for IFB. Now a discount of 40% would have been more than any discount that I could have got, but just had enough of IFB so didn’t even bother to check for their models. Now then I started to look for best washing machines available, solely based on user reviews on e-commerce website, forums, mouthshut and other product review, complaints website. What I noted all the washing machine had their fair share of complaints but were maximum (with a huge margin) of IFB and least for Samsung, there by selected the brand and model. Then visited retail stores to check feedback and hence closed on this model. Though the features are less as compared to my IFB but in practical purpose, one hardly uses more than 3 – 4 features. Also considering front load requires more maintenance (usage of specific powders, service) than top load, had bought this as it is its operated majorly by maids in the house.

As per promise , Flipkart delivered it on time. 5 star for that. Installation and Demo also on perfect timing and very nice. Pro: Machine looks sexy :P Wooble technology makes washing and cloths perfect. Overall its perfect, No issue at all. Cons: let it Happen :P Very nice working and Mom is so Happy :) Thank you Flipkart :D

I was little skeptical to purchase large appliance online. I have carefully reviewed different options. I have visited a few stores and found out the product has been good. The pricing is the best. I tried to take a chance as flipkart has a return policy which is not available with any local store purchase. Their process of exchange of old washing machine was also extremely easy and hassle free. The unit was delivered as per committed date. Though the commitment time was not met i think this is more to do with the delivery person. 5 star rating to flipkart.