Got this product on 16-03-2018. Amazon delivered before the committed date. For installation called bajaj toll free no and got to know it takes 3 working days for the free installation. 3rd day a Bajaj personnel visits and installation is done. After 3 hrs we started experiencing electric shock once the geyser is turned on. I again called the technician and the reply was everything is fine with installation and I need to check the electrical connection in my house. I once again called bajaj toll free no and reply was it takes 3 working days for the technician visit. During these days we were not using the geyser at all and it was a real mess. 3 day a technician visits and says geyser coil has gone and recommends me to change. I was shocked hearing this. Also the technician says the previous technician has not installed it properly. One more shock is he was asking me to pay for the geyser coil. When I argued it was only 5days old he was not listening. When I called bajaj service centre again to my shock they say I need to pay for the geyser coil. When asked the product is under warranty the reply was same that I need to pay for the geyser coil. Bajaj claims they provide 5 yrs warranty and I can't understand what it means by that. Very pathetic experience buying a Baja geyser. The only satisfying thing is I was able to return the product in Amazon and got full refund. Thanks to amazon