Blue Star 1 Ton 5 Star 5HW12SA1 Split Air Conditioner Specifications
In The Box
1 Indoor UnitUser ManualDrain PipeWarranty Card1 Outdoor Unit3 m Copper Wire
Brand
Blue Star
Model Name
5HW12SA1
Type
Split
Capacity In Tons
1 Ton
Star Rating
5 Star BEE Rating
Bee Rating Year
2017
Color
White
Cooling And Heating
No
Cooling Capacity
3525 W
Compressor
Rotary
Remote Control
Yes
Refrigerant
R-22
Operating Modes
Modes: Auto, Cool, Fan, Dry, Fan Mode: Auto / High / Medium / Low
Indoor W X H X D
84.5 cm x 27.5 cm x 18 cm
Indoor Unit Weight
10 kg
Outdoor W X H X D
85.8 cm x 53.6 cm x 32.7 cm
Outdoor Unit Weight
33 kg
Indoor Noise Level
High - 43 dB, Low - 35 dB
Turbo Mode
Yes
Iseer
4 W/W
Evaporator Fin Type
Hydrophilic Blue Fins
Condenser Fin Type
Louvered Fins
Other Air Flow Features
Air Flow Volume (High / Medium / Low): 342 / 300 / 277 CFM, Horizontal Louver / Vertical Swing: Motorized, Vertical Louver / Horizontal Swing: Manual, Air Flow Direction Control
Anti-bacteria Filter
Yes
Dust Filter
Yes
Active Carbon Filter
Yes
Other Filter Features
Silver Ion Filter, Catechin Filter
Auto Restart
Yes
Timer
Yes
Sleep Mode
Yes
Memory Feature
Yes
Self Diagnosis
Yes
Other Convenience Features
On / Off Timer
Additional Features
Refrigerant Additional Charge Beyond 3.66 m (g / m): 15Ambient Temperature: 46° CMoisture Removal: 1.4 L/hSuction Tube Size Outer Diameter: 12.7 mmLED Display in IDU|Noise Level Outdoor: 54 dBNoise Level Indoor (Medium): 39 dBLiquid Tube Size Outer Diameter: 6.35 mmBlow FeaturePiping Capability Total: 20 mAnti-freeze ThermostatFeel FeaturePiping Capability Vertical: 10 m
Power Requirement
AC 230 V, 50 Hz
Power Consumption
1005 W
Operating Current
4.6 A
Night Glow Buttons On Remote
Yes
Other Remote Control Features
Large LCD with Backlit
Technician Visit Details
Provide replacement to the customer in case part/product not repairable (only after replacement request approved)Authorized Service Engineer will do the followingRepair ServicesRepair / change the defective part
Uninstallation Details
UninstallPick-up the productIn case of Returns Flipkart's team will visit the customers locationPack
Other Included Services
Two Free Services of AC within Warranty Period on Demand
Eer
3.51 W/W
Copper Pipe Length
3.5m
Supc
SDL960614263
Binding
Misc.
Productgroup
Major Appliances
Height
10.82675 inches
Width
33.26765 inches
Autosleep
: Yes
Category
Split AC
Sales Package
Unit, User Manual, Warranty Card, Remote Control
Performance
Shelf Type
5
Capacity (Tonnage)
1
Capacity (Watts)
3525
Energy Efficiency (EER)
3.51
Moisture Removal (L/hr)
1.4
Noise Level (Indoor High/Low)
43/39/35
Compressor Type
Rotary
Dimension
Indoor Unit Size
845 x 180 x 275 mm
Outdoor Unit Size
858 x 536 x 327 mm
Indoor Unit Weight
10 kg
Outdoor Unit Weight
33 kg
Capacity_filter
1 - 1.4 Ton
Installation_details
For Installation, please contact Blue Star at 1800-209-1177. <br><br>Installation is chargeable and charges are to be paid directly to the engineer at the time of installation.
Energy_rating
5 Star
Warranty Summary
1 Year for the product & 5 Years for the Compressor
Product Code
LARBLUE-STAR-5HDUMM20256F9301D88_35922
Return Policy
7 Days Return Policy - Product return is accepted by seller within 7 days of product delivery only in case a wrong or damaged product has been delivered. Cancellation allowed.
Country Of Origin
India
Title
Manufacturing Info
Good product with inexpensive installation but little noisy.
By Sachin Goelon
Installation is not so expensive courtesy Flipkart. Bluestar provides all the necessary copper wires and power cable in the kit. It is bit noisy but that is tolerable
Good Product but beware of services they would provide right from installation
By Tanumoy Ghoshon
The product has been delivered on scheduled day and has been installed within 2 days.
The person who came for installation surrendered that he do not have much knowledge on the functionalities of the particular model to provide a demo, at least to let me know the remote features and requested to ask Flipkart to arrange for the same.
As directed, I raise a ticket in Flipkart but didn't get any fruitful action being taken from their end for next 15 days.
Meanwhile I was only able to switch on / off the ac along with adjusting the temperature. I really need to understand rest of the features for which demo was necessary. Even I noticed that switching the AC off from the remote doesn't stop the ODU which you can find on other's comment as well.
Losing all the hopes, I had to finally raise my concern to Mr. Bansal, on response of which I received repeated calls for the resolution. Finally two experts have been sent on my residence who briefed me the functionalities very well and also resolved the immediate stop of ODU unit from switching off by remote. It was only a wrong connection being made by the installers who came first time which has been corrected and it all goes well.
Rating:
Product - 5
Service / Support - 2
Not Happy :( Water Leakage
By Kuntal Biswason
Water leakage from the indoor part of the ac after 30 minutes of running.I have faced this problem from the starting day of installation.
Good quality, decent buy
By Rajesh Kumaron
Flipkart delivered it in less than 24 hours, great job.
Good quality ODU unit, remote is also very good (almost amongst all brands). IDU looks a bit cheap and made in PRC but all other brands are not different either.
Their customer care center is good but their service center people are not supportive.
Overall a good buy.
Great product amazing delivery by Flipkart worst customer support from blue star
By Amit Jadhavon
I received the AC the very next day of ordering. Great job Flipkart. But my ordeal starts from there. Blue star outsources their installation and servicing to some ESA Cooling. These people are the least professional service providers. I got a call that a technician will come and install the AC on the next day but the guy never showed up. On calling their number they say your phone was unreachable( I received calls from a lot of people that day nothing wrong with my phone) so they will send some one next day. Later during the day on calling again they say that the guy is still working somewhere and since its already dark they will come the next day. So its 4 days and the AC is still in its box. Finally on the fifth day the guy shows up, at his convenience( i had to run home from the office to make sure i am there), installs the AC and leaves. After that i realize that the outdoor unit does not turn off when i use the remote to switch off the AC, i have to manually switch off the main. I call the guy immediately and he assures me that it will be rectified the next day. Two days go by following up but no one shows up. I finally have to call the blue star call center where they ask me to take it up with the SELLER. Why would i call the seller if the installation guy messed up and there is nothing wrong with the unit. Terrible service on part of blue star.
Good Product
By Sarvesh Laturiaon
Timely delivery and good quality product.. One star less for poor customer service.
Four Stars
By Ramanon
Have any exchange offer
Excellent Product
By Gidi.redhorseon
Nice product. But noise is annoying. Cooling was awesome in the beginning but after few months it's normal slow cooling. But after service cooling is awesome again and vise versa.
Good product and great service by Snapdeal
By Saswataon
Everything is fine... Product delivered on time.
Shipment was packed with lot of care.
Regular updates on the transit of product.
Installation took place on time.
Only point to be deducted is for inconvenient timing of visit of installation personal and improper communication.. Where they did not tell about keeping a photocopy of the bill and arrangements of white cement for blocking the extra hole around the pipes... Therefore I had get the photocopy done from a distant store at a very odd time and jamming of the extra holes could not be done due to non availability of white cement.. Which is causing leakage of rain water. And to block this extra cost I have to incur is 500 rupees.
invoice copy
By Kamal chandiramanion
invoice copy not received and unable to download from my order list.
Think twice before you buy.
By Pratikon
Pros-
1. delivery was on time.
2. no much sound of AC.
Cons-
1. leakage problem only with blustar.
2. remote control quality is bad.
3. AC inner units LED stopped working on its second day.
All above results based on 15 days of use.
Working fine
By Madhuon
Bluestar peformance is very good, installation was too perfect, gets your room cool in just 30 mins, but i recommend to go with 1.5 ton always.