First we have to purchase the product by paying huge amount and then the product will be of low quality. The designing itself is very bad and the customer is the person who facing hardships for paying huge amounts to spare parts apart from paying huge amount for this product. After sale: AMC: We have to pay yearly AMC apart from this if any spare is broken r replaced we have to pay separate charges for that. Its better If we can order Mineral Water Cans then purchasing Eureka Forbes Product. I request everyone not to purchase the Product from Eureka Forbes, der tell something and sale something with low quality.

Got the product before expected time but waiting for product installation for past 2 weeks. Every time I call them they provide a new Date for installation. After sale service is pathetic. Please think before buying from flipkart. As its duty of flipkart guys to install the product at customer's place( As mention in product information on there website).

Subject: Annual Maintenance Contracts Cost: Rs. 4130/year additional Why?: Because an important part has to replaced as it's life span is 1year. What happens if you don't get one?: The machine will stop purifying water when it's component's(part's) life is over that is around 1 year & needs replacement when the part fails. Why would a customer pay?: Because water is a necessity & the company believes that we customers are dumb. From a logical point of view, using the machine costs much more than just the initial cost of the product. The RO model that I use is accompanied with an implied imposed AMC(Annual Maintenance Contract) costing Rs. 4130/-. Can you believe it? Rs. 4130/year. Either the company is incompetent in developing machines that are cost-effective or they are intentionally manufacturing such products to keep a regular revenue stream alive. Even if I go with the assumption that technology is not that advanced in India, WHY THE HELL wasn't I informed about it when purchased it so that I would start saving money the very day the machine was installed. I did inquire about it at the time of sale but wasn't informed then by the sales guy. Maybe he was desperate to sell a product or maybe he was trained by the company to not disclose it. Whatever be the reason, the machine is useless as there is no option but to get the contract done. I as a customer feel cheated:( Plan of Action: Get an AMC this time & search for a better product before the life span(approx. 1 year) of the replacement part is exhausted.