Buying big appliances online has its concerns and a comprehensive review can help decide.I bought the 32 Litres model offline two years ago after some market research. I got a mere 10 % discount while here it is available at 20 % discount and during great Indian sale the discount can be even more, so buying online has its advantages alsoThis is a good capacity for a family of 4-5 but when guests come over it is still good enough for cooking and heating large quantities.This is a convection oven which means it has three options to offer you. You can microwave, you can grill or you can bake .This microwave looks very beautiful sitting on the kitchen platform. The door has a floral design. I had seen this and another one and liked the other one more with silver body. Rest of the features are exactly the same.This particular model has some other features like auto cook , pasteurisation and diet fry which are good as the modern lifestyle require these things.This comes with a starter kit which includes a tawa pan, two grill stands, two microwaveable plastic containers , an idli case, a container for pasteurisation, rotissarie barbecue rod and a cook book.The cavity is made of stainless steel.when I contacted the customer care they sent a person for demo.They also provide three free cooking classes to get started with using the appliance. You can get all your doubts cleared and even request the instructor to prepare a particular recipe.The cooking instructor was very supportive and welcomed the participants to continue as long as they wanted !!The instructions manual has a number of recipes which makes use of auto cook option also.Initially the Customer care was not too helpful but recently they have improved a lot and when the microwave had some issue they sent the technician with some paperwork to ensure he doesn't sham or overcharge.After the technician left the CC called to confirm the amount paid. There are visitation charges after the warranty period is over. It has one year warranty.I have been using the oven for the past 2 years and this appliance has become indispensable in my kitchen as it is just like a kitchen help which cooks and heats without a need for supervision as you don't have to keep time . It makes cooking stress free and easy.But do take care to check if a particular container or bowl is microwave safe. I'd recommend glass / borosilicate containers over plastic ones for use in microwave.Happy shopping and cooking