First for all this is a High Quality Monitor (Not for high Professional). No HDMI cable & No power cable come to this pack.... WHY?? Because no body can give you 24(23.8) inch monitor in Rs.9,999.00 (Include GST). Samsung & other brands (reputed brand) started their prices (24 inch monitor) from Rs. 11500 to higher. IPS panel gives you better color but it has higher response time. If your are getting quick response time than you need pay minimum Rs 20,000 or higher.

Power cable(adaptor) missing for two times, rude customer care, different colour and old school VGA connector cable. Monitor was delivered on 20 Nov 2017 Monday. It was unboxed in front of the delivery boy and found that there was no power cable. Raised a ticket requesting for power cable. But the request was accepted as 'Product return' and 'Replacement'. This is time, as a replacement, I got the second monitor on Friday 24th Nov 2017 5:55 PM. Unboxed in front of the delivery boy. Again found that power cable was missing. I got the replacement after 5 days with out power cable. I was disappointed and frustrated. Not sure if I have to opt for another replacement which may again take another 5 days, and I am afraid power cable may be missing again third time. In fact the colour shown in the image is different from the one which was delivered. Coming to the connector, it is old school VGA port cable rather than HDMI. When I asked about the color of the monitor, customer care executive was very rude and not sensible.